This incident has been resolved.

Our engineers have investigated the root cause and implemented a fix. We are monitoring the results.

We have identified the issue with configuration reload that causing issues with Origin Shield. Our Engineers are working to implement a fix.

We will continue to provide further updates as we make progress.

At this time customers should expect 5XX errors when shielding is enabled. We are continuing to investigate and mitigate and will provide updates as soon as they become available. Thank you.

StackPath is currently experiencing issues with origin shielding. We are working to resolve the issue and will update as soon as more information is available.

If you have any questions, our Support team is available 24/7 through live chat and ticketing at https://app.stackpath.com/support.