A fix has been implemented and we are monitoring the results.
Posted Apr 06, 2021 - 18:11 UTC
Identified
Our engineers have identified the root cause for timeouts on the Virginia shield server and working to mitigate the issue.
Posted Apr 06, 2021 - 17:49 UTC
Investigating
We are investigating an issue causing intermediate timeouts with customers utilizing Virginia shield servers. Our engineers are currently investigating the issue and we will be providing further updates.