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Intermediate Timeouts on VIR Shield
Incident Report for StackPath SecureCDN
Resolved
This incident has been resolved.
Posted Apr 06, 2021 - 18:48 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 06, 2021 - 18:11 UTC
Identified
Our engineers have identified the root cause for timeouts on the Virginia shield server and working to mitigate the issue.
Posted Apr 06, 2021 - 17:49 UTC
Investigating
We are investigating an issue causing intermediate timeouts with customers utilizing Virginia shield servers. Our engineers are currently investigating the issue and we will be providing further updates.

If you have any questions, our Support team is available 24/7 through live chat and ticketing at https://app.stackpath.com/support.
Posted Apr 06, 2021 - 17:08 UTC
This incident affected: North America (IAD - Ashburn, VA, United States).