This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our engineers have identified the root cause for timeouts on the Virginia shield server and working to mitigate the issue.

We are investigating an issue causing intermediate timeouts with customers utilizing Virginia shield servers. Our engineers are currently investigating the issue and we will be providing further updates.

If you have any questions, our Support team is available 24/7 through live chat and ticketing at https://app.stackpath.com/support.